Force multiply your IT team

Scale your IT team & unblock employees with AI that resolves
requests with human-quality service

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“So far, the reaction from the team is like: wow, this is powerful”

Christopher Christen

Sr Manager of IT Service Desk, Calendly

How Console works

Bring your own Help Desk

Console bridges Slack and your existing help desk, delivering instant answers to your users and filing tickets for requests it can't resolve

Workflows & Automations

Troubleshoot any issue

Define workflows in English

Tell your AI agent how to handle issues according to your organization's process

Automate across every system

Workflows can run actions in all of your systems, including custom & internal tools

50+ out-of-the-box workflows

Get started immediately with one of our prebuilt workflows. Extend as needed.

Knowledge Base

Answer any question

Sync your knowledge base

1-click integrations to sync from Notion, Zendesk, Confluence, and more

Self-growing documentation

Your AI agent will suggest & extend your KB as it runs into unanswered questions

No hallucinations

Answers are powered by your content, and always link back to the source

Identity & Access Governance

Access to any app

Import your app matrix

Generate enforceable policies by uploading your current app matrix (.csv)

Enforce least privilege

Give employees access only to what they need, and easily audit access

Fully automated access lifecycle

Automate approval chains, time-based access & fine-grained permissions

“When you first told me that we could automate 50%+ of our tickets, I said 'that's cute', but now we're actually seeing 58% deflection”

Seth Steward

Director of IT, Bloomerang

Getting started

Get started in minutes with
AI-assisted onboarding

Sync your Knowledge Base articles

Sync your existing knowledge base in 1-click and instantly answer any user questions

Convert your App Matrix to policies

Import your app matrix .csv and we’ll convert it into access policies that enforce themselves

Prebuilt workflows for common scenarios

Get started with one of our 50 workflow templates that resolve common IT issues

Not just a flashy demo.
Find out what makes us different

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