Landscape with mountains, stars, and sun
Landscape with mountains, stars, and sun

Announcing our $6M seed led by Thrive Capital

Announcing our $6M seed led by Thrive Capital

Announcing our $6M seed led by Thrive Capital

Autopilot for Modern IT

Connect Console to your IT systems, and watch it automate routine requests and drive continuous improvement across your IT operations.

Trusted by the Best IT Teams

How it works

How it works

How it works

Built for every step of the request lifecycle

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L1 requests
L1 requests

Meet your users where they are

Autonomously route and resolve requests through a single entrypoint, directly in Slack

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L1 requests

Meet your users where they are

Autonomously route and resolve requests through a single entrypoint, directly in Slack

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Unified IT systems
Unified IT systems
Take action across your systems

Automate complex processes with a native understanding of your most important systems

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Unified IT systems
Take action across your systems

Automate complex processes with a native understanding of your most important systems

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IT operations
IT operations
Level up your service delivery

Continuously detect and resolve gaps in your IT operations without human intervention

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IT operations
Level up your service delivery

Continuously detect and resolve gaps in your IT operations without human intervention

“So far, the reaction from the team is like: wow, this is powerful”

76%

of requests resolved autonomously

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Christopher Christen
Christopher Christen

Senior Manager, IT Service Desk

“So far, the reaction from the team is like: wow, this is powerful”

76%

of requests resolved autonomously

Calendly logo
Christopher Christen
Christopher Christen

Senior Manager, IT Service Desk

“So far, the reaction from the team is like: wow, this is powerful”

76%

of requests resolved autonomously

Christopher Christen
Calendly logo
Christopher Christen

Senior Manager, IT Service Desk

“So far, the reaction from the team is like: wow, this is powerful”

76%

of requests resolved autonomously

Calendly logo
Christopher Christen
Christopher Christen

Senior Manager, IT Service Desk

Capabilities

Capabilities

Capabilities

Agentic AI that solves requests your way

Ready-to-deploy intelligence that understands your organizational workflows and policies, defined in natural language

Knowledge

Knowledge

Knowledge

Knowledge

Instant answers to your employees' questions

Resolve inquiries with direct references from your organization's knowledge sources

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Playbooks

Playbooks

Playbooks

Playbooks

Automate any workflow
in natural language

Instruct your AI agent to handle complex, multi-step workflows the same way a human would

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Access Governance

Access Governance

Access Governance

Access Governance

Model and enforce complex access policies

Handle multi-step approvals and elaborate provisioning flows directly in Slack

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“When you first told me that we could automate 50%+ of our tickets, I said 'that's cute', but now we're actually seeing 58% deflection”

272

requests resolved monthly

Seth Steward

Senior Director, IT

“When you first told me that we could automate 50%+ of our tickets, I said 'that's cute', but now we're actually seeing 58% deflection”

272

requests resolved monthly

Seth Steward

Senior Director, IT

“When you first told me that we could automate 50%+ of our tickets, I said 'that's cute', but now we're actually seeing 58% deflection”

272

requests resolved monthly

Seth Steward

Senior Director, IT

“When you first told me that we could automate 50%+ of our tickets, I said 'that's cute', but now we're actually seeing 58% deflection”

272

requests resolved monthly

Seth Steward

Senior Director, IT

IT Graph

IT Graph

IT Graph

IT Graph

Deep understanding of your organzational context

At the heart of Console is a real-time, unified model of employees, devices, apps, and permissions, synced from all of your systems. Your agent has a complete model of your organization’s operations which powers it's understanding of every request.

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Continuous improvement

Continuous improvement

Continuous improvement

Continuous improvement

Let AI identify resolution gaps — and fill them.

Analytics and Insights

Get an overview on how your AI agent is resolving requests, and where there's opportunity to automate more.

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Analytics
Analytics
Analytics
Analytics
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Knowledge recommendations
Knowledge recommendations
Knowledge recommendations
Knowledge recommendations
Knowledge Recommendations

Regularly recieve tailored, pre-written knowledge recommendations based on how your agents resolved requests in your ITSM.

Security

Security

Security

Security

Designed to keep your data safe

Designed to meet rigorous security requirements with end-to-end encryption, RBAC implementation,and SOC 2 Type II compliance. All agent actions generate detailed audit logs for compliance reporting. Seamlessly integrates with SSO providers and existing IAM policies.

AICPA SOC2 badge
AICPA SOC2 badge
SOC2
SOC2
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HIPAA badge
HIPAA
HIPAA
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GDPR badge
GDPR
GDPR

Expert support

Expert support

Expert support

Expert support

See results before you pay

Get setup in the first week and go live before the end of your trial, so you can buy with confidence. Every trial with Console comes with expert hands-on support — our team will work weekly with you to understand your use-cases and increase automation.

People

Work hand-in-hand with a dedicated deployment strategist and engineer to help ensure your success during and after the trial process.

Process

We identify the highest ROI automations and connect to your systems before the trial. We'll meet with you every week to guide you towards launch.

Partnership

Support doesn't stop after you purchase. Keep meeting with us, help shape our roadmap, and get live support anytime in Slack.

Landscape with mountains and water

Force multiply your IT team

Console handles IT requests so your team doesn’t have to — resolving issues instantly with smart, reliable agents.

Landscape with mountains and water

Force multiply your IT team

Console handles IT requests so your team doesn’t have to — resolving issues instantly with smart, reliable agents.

Landscape with mountains and water

Force multiply your IT team

Console handles IT requests so your team doesn’t have to — resolving issues instantly with smart, reliable agents.

Landscape with mountains and water

Force multiply your IT team

Console handles IT requests so your team doesn’t have to — resolving issues instantly with smart, reliable agents.